FAQs: Senior Healthcare Questions Answered

What is Care Management?

Service: Care Management

Fort Hudson is a NYS Approved Care Management Provider.  This means that our staff provide Care Management to individuals within Warren, Washington, Saratoga, Essex, Clinton, Hamilton, Franklin, Fulton, and Montgomery Counties.  We work with other community resources to arrange services for those who are part of NYS Waiver programs NHTD (nursing home transition & diversion) and TBI (traumatic brain injury).  This coordination of care allows individuals to remain at home within their community.

Why do you want to select a Licensed or Certified Home Care Program instead of hiring someone on your own?

Service: Homecare

Using a structured Homecare Service Agency provides for continuity of care, experience, and the peace of mind knowing you’re working with a reliable service provider.  Our staff are trained, bonded, insured, with ongoing supervision to ensure the well-being of our clients.  We recognize the importance of quality care, so all clients within our program have the benefit of oversight by a Registered Nurse, as well as the guidelines of NYS Department of Health.

How do I pay for Homecare Services?

Service: Homecare

Private, Long Term Care Insurances, Medicaid, local county funding through NYS Office of Aging, andMedicaid Waiver Programs (NHTD / TBI) is generally how services are covered.  Certified Home Health Agency services are generally covered by Medicare and other private insurances.

How are the programs staffed and monitored?

Service: Homecare

Our staff is proud to be part of the Fort Hudson team.  All employees undergo extensive background screening, orientation, and training prior to assignment. Home Health Aides and Personal Care Aides are certified through a NYS Department of Health Approved Training Program.  Clinical staff maintain all required licensure and continuing education components. All staff receives ongoing training and education to provide the most current and innovative approaches to home care services.  NYS Department of Health and NYS Office of Aging oversees our programs. Fort Hudson Homecare strives to meet your homecare needs, to the best of our ability, morning, afternoon, evening, night or round-the-clock coverage.

What Is The Difference Between Companion Care, Licensed Home Care, and a Certified Home Health Agency?

Service: Homecare

Companion service is classified as a Non-Medical Care – helping with such activities as meal preparation, laundry, housekeeping, medication reminders, escort to appointments and errands, cueing of personal care needs, safety monitoring and friendly conversation.

Licensed Home Care is classified as Personal Care – it expands upon companion services, providing ‘hands on’ care to include personal care, bathing/ grooming/dressing; feeding and nutrition; ambulation and exercises; case management; and ongoing clinical assessment.

Certified Home Health Services is Clinical Care – it expands upon the licensed home health services, providing extensive clinical care often after post acute illness or hospitalization.  It may include diabetic/wound care, rehabilitative therapy (PT, OT, Speech), cancer care, pain management, chronic disease management, and medical case management.

Am I required to purchase amenity services?

Service: Senior Living

No, all services are OPTIONAL and are available ala carte. This allows seniors to tailor services to only what they need or desire. We do not follow an ‘all inclusive’ model at our retirement community.

Is The Oaks ‘assisted living’?

Service: Senior Living

No –The Oaks is considered Independent Senior Living. We offer amenity services such as dining, housekeeping, and activities, to name a few. We do not provide 24-hour supervision or staff coverage. Seniors at The Oaks maintain their own coordination of supportive services, as they need them. Seniors have the option of utilizing outside agency services or purchasing ala carte amenities through Fort Hudson; including Homecare Services or Care Coordination.

How do I become a tenant at The Oaks?

Service: Senior Living

We invite those who are interested to tour and discuss timeframes on future openings with us, as transition time to move-in varies. To best serve you, we ask that you call (518) 747-2811 ext.245 to arrange a personal tour.

What type of housing is The Oaks?

Service: Senior Living

The Oaks is classified as Senior Specific – Market Rate Housing.   This means that all individuals in residence must be age 62 or older.  The Oaks is not a subsidized housing project, therefore sliding scale rents are not applicable.

What is Fort Hudson Nursing Center 5 Star Rating?

Service: Skilled Nursing

CMS 5 Star Overall Rating


Does Fort Hudson belong to any recognized organizations?

Service: Skilled Nursing

YES. We are a proud state member of LEADING AGE New York.

Can I tour your facility?

Service: Skilled Nursing

YES. Fort Hudson invites you to call (518) 747-2811 or email [email protected]  to arrange a personal tour. Office hours are Monday-Friday, 8:30 AM to 4:30 PM.

How do I pay for Nursing Center care?

Service: Skilled Nursing

Fort Hudson accepts Medicare, Medicaid, and most Medicaid Advantage Plans. In addition, we accept long term care insurances and private payment.

How do I become a resident at Fort Hudson Nursing Center?

Service: Skilled Nursing

We understand that selecting a nursing facility is a very personal decision, and often challenging for the resident and their family. We try to make this process as easy as possible and recommend discussing your needs and interests with our Social Work staff as early as possible in the process. There are some technical requirements (which we can explain in more detail), including the need for a pre-admission assessment (known as a “PRI and Screen), and completion of an application. Once these are completed, we will arrange to meet with the prospective resident in person, whether at home, in the hospital, or at another nursing facility. At any point in the process, we are available to answer your questions and make this process as smooth as possible.

Why choose Fort Hudson Day Services?

Service: Day Services

With over 50 years of experience, Fort Hudson Health System is a leader of senior health services for individuals throughout the region. Our unique multi-level approach to community and campus services gives participants a CHOICE when their health needs change.

How do I pay for Medical or Social Program?

Service: Day Services

The Medical Program is primarily paid through NYS Medicaid reimbursement (for participants who qualify for this funding) including Managed Medicaid Plans and Medicaid Waiver Programs. Private payment is also accepted.

The Social Program is covered through private payment, or a variety of funding sources through the local Office of Aging and/or Social Services Office; as well as Managed Medicaid Plans.  Social Daycare is an approved program through NYS Waiver Programs including NHTD & TBI.

How are the programs staffed?

Service: Day Services

The Medical Program consists of a Program Director (Registered Nurse), Licensed Practical Nurses and Certified Nursing Assistants – all meeting NYS Dept. of Health standards. Participants also have direct access to a full complement of clinical staff; including Physical, Occupational, and Speech Therapists, Registered Dietician, and a Certified Social Worker.

The Social Program consists of a Program Director, Personal Care Aides, Home Health Aides, or Certified Nursing Assistants – all meeting NYS Office of the Aging standards.

Do you provide transportation?

Service: Day Services

Yes, utilizing Fort Hudson vehicles and lift-vans to accommodate wheelchairs and/or walkers if needed. We transport to points throughout Washington, Warren, and Saratoga Counties. Transportation is included in our Medical Program rate; and is offered at ala-carte pricing for Social Program participants. Participants of either program may also arrange for their own private or public transportation, if they wish.

What are the Hours of Operation for the Day Services?

Service: Day Services

Monday – Friday / 8 a.m. to 4 P.M. Our programs offer early and late pick-up, as well as full and part-time options, to provide maximum flexibility for the participants and their families.

Who attends Fort Hudson Day Programs?

Service: Day Services

Participants of our programs reside in the community, are 18 years or older, and may have a social, cognitive or physical need that requires support, supervision, companionship or medical intervention. Our programs serve the participant, as well as the community caregiver. It allows a caregiver to pursue work, school, vacation or errands during the workday.

What is the difference between the SOCIAL & MEDICAL Adult DAY Program?

Service: Day Services

The SOCIAL Program allows for supervision, case management, medication reminders, meals, activities, personal care, peer companionship, outings, and transportation. The MEDICAL Program provides additional support of professional and paraprofessional involvement including skilled nursing, medication management, wound care, ongoing clinical assessment, and optional physical, occupational, or speech therapy.

Fort Hudson Health System
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